{"id":1375,"date":"2021-12-06T20:28:36","date_gmt":"2021-12-06T20:28:36","guid":{"rendered":"https:\/\/www.precisionostech.com\/?post_type=job_listing&#038;p=1375"},"modified":"2022-02-09T23:01:33","modified_gmt":"2022-02-09T23:01:33","slug":"precisionos-technology-technical-support-specialist","status":"expired","type":"job_listing","link":"https:\/\/www.precisionostech.com\/de\/?post_type=job_listing&p=1375","title":{"rendered":"Spezialist des technischen Hilfedienstes"},"content":{"rendered":"<p><strong>Are you interested in working with VR technology?\u202f&nbsp;<\/strong><\/p>\n<p><strong>Do you want to make a difference in the medical community?\u202f&nbsp;<\/strong><\/p>\n<p><strong>PrecisionOS\u202f is looking for a Technical Support Specialist to join our team!\u202f&nbsp;<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>About \u202fPrecisionOS\u202f\u202f&nbsp;<\/strong><\/p>\n<p>PrecisionOS\u202frepresents a breakthrough in surgical training and is committed to delivering a medical-grade VR platform that allows orthopedic surgeons to advance their skills. We deliver cost-effective and accessible training solutions with real-life accuracy. Our cutting-edge platforms allow surgeons to improve their skillset and virtually perform their patient\u2019s surgery before the actual procedure.<\/p>\n<p><strong>About You\u202f\u202f&nbsp;<\/strong><\/p>\n<p>Sie sind ein Technical Support Specialist, der Ihre technischen F\u00e4higkeiten mit Ihren au\u00dfergew\u00f6hnlichen Kundenservice-F\u00e4higkeiten kombiniert, um die Kunden unserer Kunden zu begeistern und zu begeistern. Sie haben eine Leidenschaft f\u00fcr die Prozessentwicklung und den Aufbau einer Wissensbasis.<\/p>\n<p><strong>Deine Rolle<\/strong><\/p>\n<p>In dieser Position arbeiten Sie mit unseren Kunden zusammen, indem Sie au\u00dfergew\u00f6hnlichen technischen Support bieten, um eine reibungslose Einarbeitung und Systemschulung zu gew\u00e4hrleisten. Zu Ihren Aufgaben geh\u00f6ren:<\/p>\n<ul>\n<li>Bereitstellung von technischem Support f\u00fcr den gesamten Zyklus f\u00fcr Kunden<\/li>\n<li>Sorgen Sie f\u00fcr ein reibungsloses Kunden-Onboarding und Systemschulungen<\/li>\n<li>Identifizieren und erstellen Sie Best-Practice-L\u00f6sungen f\u00fcr den Endbenutzersupport<\/li>\n<li>Nutzen Sie das Feedback der Benutzer, um potenzielle Verbesserungen des Angebots zu identifizieren<\/li>\n<li>H\u00f6ren Sie sich Benutzerfeedback\/technische Probleme an, um Prozesse zu entwickeln und zu dokumentieren, damit Probleme f\u00fcr den n\u00e4chsten Benutzer gel\u00f6st werden<\/li>\n<li>Implementieren Sie Support-Tools und bauen Sie eine Datenbank auf, um das Unternehmen auf die n\u00e4chste Stufe zu skalieren<\/li>\n<\/ul>\n<p><strong>Your Qualifications:\u202f\u202f<\/strong><\/p>\n<ul>\n<li>1+ Jahre Erfahrung in einer strukturierten Supportrolle<\/li>\n<li>Au\u00dfergew\u00f6hnliche F\u00e4higkeiten im Kundenservice mit einer Leidenschaft f\u00fcr die \u00dcbersetzung komplexer Fachbegriffe in verst\u00e4ndliche Begriffe<\/li>\n<li>Erfahrungen in einer VR- oder Healthcare-Branche sind von Vorteil<\/li>\n<li>Bachelor\u2019s degree in IT or similar is an asset<\/li>\n<\/ul>\n<p><strong>What&#8217;s in it for you?\u202f\u202f&nbsp;<\/strong><\/p>\n<ul>\n<li>Ein wettbewerbsf\u00e4higes Grundgehalt<\/li>\n<li>Erweiterte medizinische und zahn\u00e4rztliche Leistungen<\/li>\n<li>Bezahlter Urlaub<\/li>\n<li>Von zuhause aus arbeiten<\/li>\n<\/ul>\n<p>Does this sound like you? If so, please apply with your resume and cover letter\u202fhighlighting\u202fyour\u202fexperience!<\/p>\n<p>&nbsp;<\/p>","protected":false},"author":14,"featured_media":1470,"template":"","meta":{"content-type":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_promoted":"","_job_location":"","_application":"careers@precisionostech.com","_company_name":"PrecisionOS Technology","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":1,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"class_list":["post-1375","job_listing","type-job_listing","status-expired","has-post-thumbnail","hentry","job_position_filled"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Are you interested in working with VR technology? Do you want to make a difference in the medical community? 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