{"id":1375,"date":"2021-12-06T20:28:36","date_gmt":"2021-12-06T20:28:36","guid":{"rendered":"https:\/\/www.precisionostech.com\/?post_type=job_listing&#038;p=1375"},"modified":"2022-02-09T23:01:33","modified_gmt":"2022-02-09T23:01:33","slug":"precisionos-technology-technical-support-specialist","status":"expired","type":"job_listing","link":"https:\/\/www.precisionostech.com\/fr\/?post_type=job_listing&p=1375","title":{"rendered":"Sp\u00e9cialiste de l&#039;assistance technique"},"content":{"rendered":"<p><strong>Are you interested in working with VR technology?\u202f&nbsp;<\/strong><\/p>\n<p><strong>Do you want to make a difference in the medical community?\u202f&nbsp;<\/strong><\/p>\n<p><strong>PrecisionOS\u202f is looking for a Technical Support Specialist to join our team!\u202f&nbsp;<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>About \u202fPrecisionOS\u202f\u202f&nbsp;<\/strong><\/p>\n<p>PrecisionOS\u202frepresents a breakthrough in surgical training and is committed to delivering a medical-grade VR platform that allows orthopedic surgeons to advance their skills. We deliver cost-effective and accessible training solutions with real-life accuracy. Our cutting-edge platforms allow surgeons to improve their skillset and virtually perform their patient\u2019s surgery before the actual procedure.<\/p>\n<p><strong>About You\u202f\u202f&nbsp;<\/strong><\/p>\n<p>Vous \u00eates un sp\u00e9cialiste du support technique qui combine vos comp\u00e9tences techniques avec vos comp\u00e9tences exceptionnelles en service \u00e0 la client\u00e8le pour \u00e9pater et ravir nos clients. Vous avez une passion pour le d\u00e9veloppement de processus et la cr\u00e9ation d&#039;une base de connaissances.<\/p>\n<p><strong>Ton r\u00f4le<\/strong><\/p>\n<p>Dans ce poste, vous travaillerez avec nos clients en fournissant un support technique exceptionnel pour assurer une int\u00e9gration et une formation syst\u00e8me fluides. Vos responsabilit\u00e9s comprendront :<\/p>\n<ul>\n<li>Fournir un support technique complet aux clients<\/li>\n<li>Assurer une int\u00e9gration client et une formation syst\u00e8me fluides<\/li>\n<li>Identifier et cr\u00e9er des solutions de meilleures pratiques pour le support des utilisateurs finaux<\/li>\n<li>Tirer parti des commentaires des utilisateurs pour identifier les am\u00e9liorations potentielles de l&#039;offre<\/li>\n<li>\u00c9couter les commentaires des utilisateurs\/probl\u00e8mes techniques pour d\u00e9velopper et documenter les processus afin que les probl\u00e8mes soient r\u00e9solus pour le prochain utilisateur<\/li>\n<li>Mettre en \u0153uvre des outils de support et cr\u00e9er une base de donn\u00e9es pour aider l&#039;entreprise \u00e0 passer au niveau sup\u00e9rieur<\/li>\n<\/ul>\n<p><strong>Your Qualifications:\u202f\u202f<\/strong><\/p>\n<ul>\n<li>1+ ann\u00e9es d&#039;exp\u00e9rience dans un r\u00f4le de soutien structur\u00e9<\/li>\n<li>Comp\u00e9tences exceptionnelles en service \u00e0 la client\u00e8le avec une passion pour la traduction de termes techniques complexes en termes compr\u00e9hensibles<\/li>\n<li>Une exp\u00e9rience dans une industrie de la r\u00e9alit\u00e9 virtuelle ou des soins de sant\u00e9 sera un avantage<\/li>\n<li>Bachelor\u2019s degree in IT or similar is an asset<\/li>\n<\/ul>\n<p><strong>What&#8217;s in it for you?\u202f\u202f&nbsp;<\/strong><\/p>\n<ul>\n<li>Un salaire de base comp\u00e9titif<\/li>\n<li>Prestations m\u00e9dicales et dentaires prolong\u00e9es<\/li>\n<li>Cong\u00e9s pay\u00e9s<\/li>\n<li>Travail \u00e0 domicile<\/li>\n<\/ul>\n<p>Does this sound like you? If so, please apply with your resume and cover letter\u202fhighlighting\u202fyour\u202fexperience!<\/p>\n<p>&nbsp;<\/p>","protected":false},"author":14,"featured_media":1470,"template":"","meta":{"content-type":"","_promoted":"","_job_location":"","_application":"careers@precisionostech.com","_company_name":"PrecisionOS Technology","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":1,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"class_list":["post-1375","job_listing","type-job_listing","status-expired","has-post-thumbnail","hentry","job_position_filled"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.8 - aioseo.com -->\n\t<meta name=\"description\" content=\"Are you interested in working with VR technology? Do you want to make a difference in the medical community? PrecisionOS is looking for a Technical Support Specialist to join our team! 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