{"id":1375,"date":"2021-12-06T20:28:36","date_gmt":"2021-12-06T20:28:36","guid":{"rendered":"https:\/\/www.precisionostech.com\/?post_type=job_listing&#038;p=1375"},"modified":"2022-02-09T23:01:33","modified_gmt":"2022-02-09T23:01:33","slug":"precisionos-technology-technical-support-specialist","status":"expired","type":"job_listing","link":"https:\/\/www.precisionostech.com\/pt\/?post_type=job_listing&p=1375","title":{"rendered":"Especialista em Suporte T\u00e9cnico"},"content":{"rendered":"<p><strong>Are you interested in working with VR technology?\u202f&nbsp;<\/strong><\/p>\n<p><strong>Do you want to make a difference in the medical community?\u202f&nbsp;<\/strong><\/p>\n<p><strong>PrecisionOS\u202f is looking for a Technical Support Specialist to join our team!\u202f&nbsp;<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>About \u202fPrecisionOS\u202f\u202f&nbsp;<\/strong><\/p>\n<p>PrecisionOS\u202frepresents a breakthrough in surgical training and is committed to delivering a medical-grade VR platform that allows orthopedic surgeons to advance their skills. We deliver cost-effective and accessible training solutions with real-life accuracy. Our cutting-edge platforms allow surgeons to improve their skillset and virtually perform their patient\u2019s surgery before the actual procedure.<\/p>\n<p><strong>About You\u202f\u202f&nbsp;<\/strong><\/p>\n<p>You are a Technical Support Specialist who combines your technical skills with your exceptional customer service skills to wow and delight our clients customers. You have a passion for process development and creating a knowledge base.<\/p>\n<p><strong>Seu papel<\/strong><\/p>\n<p>In this position you will work with our client customers by providing exceptional technical support to ensure smooth on-boarding and system training. Your responsibilities will include:<\/p>\n<ul>\n<li>Providing full cycle technical support to customers<\/li>\n<li>Ensure smooth customer on-boarding and system training<\/li>\n<li>Identify and create best practice solutions for end user support<\/li>\n<li>Leverage user feedback to identify potential enhancements to the offering<\/li>\n<li>Listen to user feedback\/technical issues to develop and document processes so that issues are resolved for the next user<\/li>\n<li>Implement support tools and build a database to help the business scale to the next level<\/li>\n<\/ul>\n<p><strong>Your Qualifications:\u202f\u202f<\/strong><\/p>\n<ul>\n<li>1+ years of experience in a structured support role<\/li>\n<li>Exceptional customer service skills with a passion for translating complex technical terms into understandable terms<\/li>\n<li>Experience within a VR or Health Care industry will be of advantage<\/li>\n<li>Bachelor\u2019s degree in IT or similar is an asset<\/li>\n<\/ul>\n<p><strong>What&#8217;s in it for you?\u202f\u202f&nbsp;<\/strong><\/p>\n<ul>\n<li>A competitive base salary<\/li>\n<li>Extended medical and dental benefits<\/li>\n<li>F\u00e9rias pagas<\/li>\n<li>Trabalho a partir de casa<\/li>\n<\/ul>\n<p>Does this sound like you? If so, please apply with your resume and cover letter\u202fhighlighting\u202fyour\u202fexperience!<\/p>\n<p>&nbsp;<\/p>","protected":false},"author":14,"featured_media":1470,"template":"","meta":{"content-type":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_promoted":"","_job_location":"","_application":"careers@precisionostech.com","_company_name":"PrecisionOS Technology","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":1,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"class_list":["post-1375","job_listing","type-job_listing","status-expired","has-post-thumbnail","hentry","job_position_filled"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Are you interested in working with VR technology? Do you want to make a difference in the medical community? PrecisionOS is looking for a Technical Support Specialist to join our team! About PrecisionOS PrecisionOS represents a breakthrough in surgical training and is committed to delivering a medical-grade VR platform that allows orthopedic surgeons to advance\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Careers HR\"\/>\n\t<link rel=\"canonical\" href=\"https:\/\/www.precisionostech.com\/pt\/?post_type=job_listing&#038;p=1375\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.1.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"pt_BR\" \/>\n\t\t<meta property=\"og:site_name\" content=\"PrecisionOS - AI and VR surgical training for orthopedic residents\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Technical Support Specialist - PrecisionOS\" \/>\n\t\t<meta property=\"og:description\" content=\"Are you interested in working with VR technology? Do you want to make a difference in the medical community? PrecisionOS is looking for a Technical Support Specialist to join our team! About PrecisionOS PrecisionOS represents a breakthrough in surgical training and is committed to delivering a medical-grade VR platform that allows orthopedic surgeons to advance\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/www.precisionostech.com\/pt\/?post_type=job_listing&#038;p=1375\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/www.precisionostech.com\/wp-content\/uploads\/2026\/06\/male-resident-in-headset.avif\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/www.precisionostech.com\/wp-content\/uploads\/2026\/06\/male-resident-in-headset.avif\" \/>\n\t\t<meta property=\"og:image:width\" content=\"320\" \/>\n\t\t<meta property=\"og:image:height\" content=\"450\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2021-12-06T20:28:36+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2022-02-09T23:01:33+00:00\" \/>\n\t\t<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/PrecisionOStech\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:site\" content=\"@precisionosvr\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Technical Support Specialist - PrecisionOS\" \/>\n\t\t<meta name=\"twitter:description\" content=\"Are you interested in working with VR technology? Do you want to make a difference in the medical community? PrecisionOS is looking for a Technical Support Specialist to join our team! About PrecisionOS PrecisionOS represents a breakthrough in surgical training and is committed to delivering a medical-grade VR platform that allows orthopedic surgeons to advance\" \/>\n\t\t<meta name=\"twitter:creator\" content=\"@precisionosvr\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/www.precisionostech.com\/wp-content\/uploads\/2026\/06\/male-resident-in-headset.avif\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.precisionostech.com\\\/pt\\\/?post_type=job_listing&p=1375#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.precisionostech.com\\\/pt#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.precisionostech.com\\\/pt\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.precisionostech.com\\\/pt\\\/?post_type=job_listing&p=1375#listItem\",\"name\":\"Technical Support Specialist\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.precisionostech.com\\\/pt\\\/?post_type=job_listing&p=1375#listItem\",\"position\":2,\"name\":\"Technical Support Specialist\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/www.precisionostech.com\\\/pt#listItem\",\"name\":\"Home\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.precisionostech.com\\\/pt\\\/#organization\",\"name\":\"PrecisionOS\",\"description\":\"AI and VR surgical training for orthopedic residents PrecisionOS is a surgical training platform for orthopedic residents and surgeons, combining a mobile app with an AI mentor called Delphi and immersive VR simulation. Founded by Dr. Danny Goel, MD.\",\"url\":\"https:\\\/\\\/www.precisionostech.com\\\/pt\\\/\",\"email\":\"info@precisionostech.com\",\"telephone\":\"+18776730176\",\"foundingDate\":\"2017-04-07\",\"numberOfEmployees\":{\"@type\":\"QuantitativeValue\",\"minValue\":0,\"maxValue\":15},\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/www.precisionostech.com\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/New-Filled-Logo-1-scaled.png\",\"@id\":\"https:\\\/\\\/www.precisionostech.com\\\/pt\\\/?post_type=job_listing&p=1375\\\/#organizationLogo\",\"width\":2560,\"height\":400,\"caption\":\"PrecisionOS orthopedic surgery simulation software for training and planning.\"},\"image\":{\"@id\":\"https:\\\/\\\/www.precisionostech.com\\\/pt\\\/?post_type=job_listing&p=1375\\\/#organizationLogo\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/PrecisionOStech\",\"https:\\\/\\\/x.com\\\/precisionosvr?lang=en\",\"https:\\\/\\\/www.instagram.com\\\/precision_os\\\/\",\"https:\\\/\\\/www.tiktok.com\\\/@precisionos\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCqQ1OwxomFapIwzJhaJaz1Q\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/18160716\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.precisionostech.com\\\/pt\\\/author\\\/careers\\\/#author\",\"url\":\"https:\\\/\\\/www.precisionostech.com\\\/pt\\\/author\\\/careers\\\/\",\"name\":\"Careers HR\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\\\/\\\/www.precisionostech.com\\\/pt\\\/?post_type=job_listing&p=1375#authorImage\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9235ca52c590e5f1b693d3d3153f7f2c4ab4c4af66be044fd60ad314bd403b1a?s=96&d=mm&r=g\",\"width\":96,\"height\":96,\"caption\":\"Careers HR\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.precisionostech.com\\\/pt\\\/?post_type=job_listing&p=1375#webpage\",\"url\":\"https:\\\/\\\/www.precisionostech.com\\\/pt\\\/?post_type=job_listing&p=1375\",\"name\":\"Technical Support Specialist - PrecisionOS\",\"description\":\"Are you interested in working with VR technology? Do you want to make a difference in the medical community? PrecisionOS is looking for a Technical Support Specialist to join our team! About PrecisionOS PrecisionOS represents a breakthrough in surgical training and is committed to delivering a medical-grade VR platform that allows orthopedic surgeons to advance\",\"inLanguage\":\"pt-BR\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.precisionostech.com\\\/pt\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.precisionostech.com\\\/pt\\\/?post_type=job_listing&p=1375#breadcrumblist\"},\"author\":{\"@id\":\"https:\\\/\\\/www.precisionostech.com\\\/pt\\\/author\\\/careers\\\/#author\"},\"creator\":{\"@id\":\"https:\\\/\\\/www.precisionostech.com\\\/pt\\\/author\\\/careers\\\/#author\"},\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/www.precisionostech.com\\\/wp-content\\\/uploads\\\/job-manager-uploads\\\/company_logo\\\/2022\\\/01\\\/Symbol-1.png\",\"@id\":\"https:\\\/\\\/www.precisionostech.com\\\/pt\\\/?post_type=job_listing&p=1375\\\/#mainImage\",\"width\":2436,\"height\":2436,\"caption\":\"PrecisionOS Logo\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.precisionostech.com\\\/pt\\\/?post_type=job_listing&p=1375#mainImage\"},\"datePublished\":\"2021-12-06T20:28:36+00:00\",\"dateModified\":\"2022-02-09T23:01:33+00:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.precisionostech.com\\\/pt\\\/#website\",\"url\":\"https:\\\/\\\/www.precisionostech.com\\\/pt\\\/\",\"name\":\"PrecisionOS\",\"alternateName\":\"PrecisionOS\",\"description\":\"AI and VR surgical training for orthopedic residents\",\"inLanguage\":\"pt-BR\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.precisionostech.com\\\/pt\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO -->\n\n","aioseo_head_json":{"title":"Technical Support Specialist - PrecisionOS","description":"Are you interested in working with VR technology? Do you want to make a difference in the medical community? PrecisionOS is looking for a Technical Support Specialist to join our team! About PrecisionOS PrecisionOS represents a breakthrough in surgical training and is committed to delivering a medical-grade VR platform that allows orthopedic surgeons to advance","canonical_url":"https:\/\/www.precisionostech.com\/pt\/?post_type=job_listing&p=1375","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/www.precisionostech.com\/pt\/?post_type=job_listing&p=1375#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/www.precisionostech.com\/pt#listItem","position":1,"name":"Home","item":"https:\/\/www.precisionostech.com\/pt","nextItem":{"@type":"ListItem","@id":"https:\/\/www.precisionostech.com\/pt\/?post_type=job_listing&p=1375#listItem","name":"Technical Support Specialist"}},{"@type":"ListItem","@id":"https:\/\/www.precisionostech.com\/pt\/?post_type=job_listing&p=1375#listItem","position":2,"name":"Technical Support Specialist","previousItem":{"@type":"ListItem","@id":"https:\/\/www.precisionostech.com\/pt#listItem","name":"Home"}}]},{"@type":"Organization","@id":"https:\/\/www.precisionostech.com\/pt\/#organization","name":"PrecisionOS","description":"AI and VR surgical training for orthopedic residents PrecisionOS is a surgical training platform for orthopedic residents and surgeons, combining a mobile app with an AI mentor called Delphi and immersive VR simulation. Founded by Dr. Danny Goel, MD.","url":"https:\/\/www.precisionostech.com\/pt\/","email":"info@precisionostech.com","telephone":"+18776730176","foundingDate":"2017-04-07","numberOfEmployees":{"@type":"QuantitativeValue","minValue":0,"maxValue":15},"logo":{"@type":"ImageObject","url":"https:\/\/www.precisionostech.com\/wp-content\/uploads\/2026\/04\/New-Filled-Logo-1-scaled.png","@id":"https:\/\/www.precisionostech.com\/pt\/?post_type=job_listing&p=1375\/#organizationLogo","width":2560,"height":400,"caption":"PrecisionOS orthopedic surgery simulation software for training and planning."},"image":{"@id":"https:\/\/www.precisionostech.com\/pt\/?post_type=job_listing&p=1375\/#organizationLogo"},"sameAs":["https:\/\/www.facebook.com\/PrecisionOStech","https:\/\/x.com\/precisionosvr?lang=en","https:\/\/www.instagram.com\/precision_os\/","https:\/\/www.tiktok.com\/@precisionos","https:\/\/www.youtube.com\/channel\/UCqQ1OwxomFapIwzJhaJaz1Q","https:\/\/www.linkedin.com\/company\/18160716\/"]},{"@type":"Person","@id":"https:\/\/www.precisionostech.com\/pt\/author\/careers\/#author","url":"https:\/\/www.precisionostech.com\/pt\/author\/careers\/","name":"Careers HR","image":{"@type":"ImageObject","@id":"https:\/\/www.precisionostech.com\/pt\/?post_type=job_listing&p=1375#authorImage","url":"https:\/\/secure.gravatar.com\/avatar\/9235ca52c590e5f1b693d3d3153f7f2c4ab4c4af66be044fd60ad314bd403b1a?s=96&d=mm&r=g","width":96,"height":96,"caption":"Careers HR"}},{"@type":"WebPage","@id":"https:\/\/www.precisionostech.com\/pt\/?post_type=job_listing&p=1375#webpage","url":"https:\/\/www.precisionostech.com\/pt\/?post_type=job_listing&p=1375","name":"Technical Support Specialist - PrecisionOS","description":"Are you interested in working with VR technology? Do you want to make a difference in the medical community? PrecisionOS is looking for a Technical Support Specialist to join our team! About PrecisionOS PrecisionOS represents a breakthrough in surgical training and is committed to delivering a medical-grade VR platform that allows orthopedic surgeons to advance","inLanguage":"pt-BR","isPartOf":{"@id":"https:\/\/www.precisionostech.com\/pt\/#website"},"breadcrumb":{"@id":"https:\/\/www.precisionostech.com\/pt\/?post_type=job_listing&p=1375#breadcrumblist"},"author":{"@id":"https:\/\/www.precisionostech.com\/pt\/author\/careers\/#author"},"creator":{"@id":"https:\/\/www.precisionostech.com\/pt\/author\/careers\/#author"},"image":{"@type":"ImageObject","url":"https:\/\/www.precisionostech.com\/wp-content\/uploads\/job-manager-uploads\/company_logo\/2022\/01\/Symbol-1.png","@id":"https:\/\/www.precisionostech.com\/pt\/?post_type=job_listing&p=1375\/#mainImage","width":2436,"height":2436,"caption":"PrecisionOS Logo"},"primaryImageOfPage":{"@id":"https:\/\/www.precisionostech.com\/pt\/?post_type=job_listing&p=1375#mainImage"},"datePublished":"2021-12-06T20:28:36+00:00","dateModified":"2022-02-09T23:01:33+00:00"},{"@type":"WebSite","@id":"https:\/\/www.precisionostech.com\/pt\/#website","url":"https:\/\/www.precisionostech.com\/pt\/","name":"PrecisionOS","alternateName":"PrecisionOS","description":"AI and VR surgical training for orthopedic residents","inLanguage":"pt-BR","publisher":{"@id":"https:\/\/www.precisionostech.com\/pt\/#organization"}}]},"og:locale":"pt_BR","og:site_name":"PrecisionOS - AI and VR surgical training for orthopedic residents","og:type":"article","og:title":"Technical Support Specialist - PrecisionOS","og:description":"Are you interested in working with VR technology? Do you want to make a difference in the medical community? PrecisionOS is looking for a Technical Support Specialist to join our team! About PrecisionOS PrecisionOS represents a breakthrough in surgical training and is committed to delivering a medical-grade VR platform that allows orthopedic surgeons to advance","og:url":"https:\/\/www.precisionostech.com\/pt\/?post_type=job_listing&#038;p=1375","og:image":"https:\/\/www.precisionostech.com\/wp-content\/uploads\/2026\/06\/male-resident-in-headset.avif","og:image:secure_url":"https:\/\/www.precisionostech.com\/wp-content\/uploads\/2026\/06\/male-resident-in-headset.avif","og:image:width":320,"og:image:height":450,"article:published_time":"2021-12-06T20:28:36+00:00","article:modified_time":"2022-02-09T23:01:33+00:00","article:publisher":"https:\/\/www.facebook.com\/PrecisionOStech","twitter:card":"summary_large_image","twitter:site":"@precisionosvr","twitter:title":"Technical Support Specialist - PrecisionOS","twitter:description":"Are you interested in working with VR technology? Do you want to make a difference in the medical community? PrecisionOS is looking for a Technical Support Specialist to join our team! About PrecisionOS PrecisionOS represents a breakthrough in surgical training and is committed to delivering a medical-grade VR platform that allows orthopedic surgeons to advance","twitter:creator":"@precisionosvr","twitter:image":"https:\/\/www.precisionostech.com\/wp-content\/uploads\/2026\/06\/male-resident-in-headset.avif"},"aioseo_meta_data":[],"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/www.precisionostech.com\/pt\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tTechnical Support Specialist\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/www.precisionostech.com\/pt"},{"label":"Technical Support Specialist","link":"https:\/\/www.precisionostech.com\/pt\/?post_type=job_listing&p=1375"}],"_links":{"self":[{"href":"https:\/\/www.precisionostech.com\/pt\/wp-json\/wp\/v2\/job-listings\/1375","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.precisionostech.com\/pt\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/www.precisionostech.com\/pt\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/www.precisionostech.com\/pt\/wp-json\/wp\/v2\/users\/14"}],"wp:attachment":[{"href":"https:\/\/www.precisionostech.com\/pt\/wp-json\/wp\/v2\/media?parent=1375"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}